Tag Archives: superior service

I’m One Tough Customer

I’m better educated, more individualistic, and more discriminating than my predecessors. I expect a lot more than they ever did, too. For example, if I call your organization on the phone to make any type of inquiry whatsoever, I expect you to be able to give me an answer in three seconds. I expect you to be easily available for me at any time, and I want a speedy-response and efficiency. Continue reading

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