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Christine’s Books
Monthly Archives: July 2011
Keep Customers with Exceptional Service
After delivering a workshop in downtown Chicago, I drove home to the suburbs in one of the worst thunderstorms of the summer. Continue reading
Create a Winning Team With Confidence
Every season, sports professionals state with supreme confidence that they will be the champions by the end of their respective seasons. Of course, there can be only one champion. No way around it. Continue reading
Increase Your Sales With Smart Sales Management
A few years ago, a sales manager inherited a ten-person sales team that was ranked dead last out of 64 branches. His one and only producer was an 18-year veteran with the company. Continue reading
In the Long Run, Who Will Come Out as a Winner?
Considering today’s challenging business climate, volatile economic conditions, more cost-conscious customers, and ferocious competition, you can’t help but wonder: “In the long run, who will come out as a winner? Continue reading
