Passion is the Fuel That Lights The Flame

Posted on April 3, 2013 by admin

Passion is the fuel that lights the flame in any endeavor. Rarely can anyone succeed without an abiding passion for their efforts. It is the passion for the game that brings on the winners. It motivates, stimulates, and drives others around them. It is essential in inspiring a team, influencing customers to do business with you, delivering a great project, and providing consistently exceptional customer service. Continue reading →

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Easy Tips to Grow Your Business’ Client Base

Posted on February 13, 2013 by admin

The most crucial, and often the most difficult, aspect of achieving success in business is having the ability to attract new customers. Keeping your customers loyal to you can be testing, too, but at least at that point, you already have them through the door and buying from you. Continue reading →

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Soften the Toughies!

Posted on January 27, 2013 by admin

One of the most challenging situations is to turn difficult customers into loyal customers. If you can do so, then you may not only gain a new loyal customer but also create an advocate for your business. When you encounter a difficult customer, instead of getting angry and defensive, be respectful, apologetic and humble. Continue reading →

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Life-Balance—A Tight-Rope Act

Posted on January 27, 2013 by admin

The constant struggle for business professionals today is to somehow obtain a sense of balance between their job and personal life. For many people I know it is like a tightrope act that can cause anxiety and lead to burnout. Continue reading →

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You Trimmed the Fat – Now, Build the Muscle – Establish Accountability and Become Fit for Success

Posted on January 21, 2013 by admin

To survive in the most challenging business climate we’ve ever experienced, we’ve gotten “lean and mean.” We’ve downsized, reorganized, cut costs, and struggled to manage our working capital. We’ve had to make tough decisions and hard choices to survive. Now, it’s time to build the muscle in our businesses. We need to put smart practices in place to ensure our organizations are “Fit for Success.” What it requires is accountability – a concentrated effort from every employee to be responsible for a positive result in every task, project, and every interaction with customers and coworkers. Continue reading →

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Tune Up Your Mind To Stay Motivated

Posted on January 18, 2013 by admin

The violin is one of the most marvelous musical instruments that has ever been created and truly one of the most challenging to master. Of this, I’m sure, as I have personal experience in this area. If you wanted to learn to play one, what you would learn in your very first lesson is that it must first be properly tuned before it can be played.
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Insurance and Financial Advisors – Build Profitable Relationships at Client Events With Event Themes

Posted on January 16, 2013 by admin

Research confirms that insurance and financial services pros who are proficient in building relationships achieve more referrals and greater success. In a recent study of Fortune 1000 companies, researchers at Booz Allen Hamilton and Northwestern University’s Kellogg School of Management found that the most financially successful companies are more relationship focused than sales focused. That’s their “differentiator.”

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Go Back to the Basics – Make a Business Plan

Posted on November 21, 2012 by admin

When a sports team is stuck in a losing streak, and feeling down and out what does the coach say? He or she usually claims that the team is going to “get back to the basics” with grueling practice drills to reverse the trend and boost the motivation. Continue reading →

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Aligning Your Sales and Customer Service Team For Results Through Teamwork

Posted on September 3, 2012 by admin

Today’s customers are more service savvy than ever. If you don’t excel in every aspect of their experience customers will head straight over to your competitor. Sales and customer service staff must work together as highly effective teams – all working toward the same goal – increasing sales and developing a reputation for superior customer service. What is required is true teamwork. Continue reading →

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Marketing Your Exhibit at a Trade Show

Posted on September 3, 2012 by admin

Effective Trade Show Promotion 

You spent a great deal of time, money and hard work into preparing to exhibit in your upcoming industry trade show. Now you need to promote it. What you do prior to the show, is just as important as what happens at the show. Send invitations to a targeted group prior to the show. That would include your “A” list of existing customers, and most desired customers.  Make that list, and send an impressive invitation. Make it unique and memorable. Continue reading →

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